Information architecture (IA) forms the foundation for effective knowledge management (KM) within organizations. It involves organizing, structuring, and categorizing information to facilitate navigation, retrieval, and understanding. By implementing a well-designed IA, organizations can achieve the following benefits:

1. Efficient organization and categorization of knowledge assets.
2. Intuitive navigation and enhanced discoverability of related information.
3. Effective searchability and retrieval of relevant knowledge.
4. Enrichment of knowledge assets through metadata and tagging systems.
5. Scalability and adaptability to accommodate future growth and changes.
6. Optimized user experience and usability, promoting user adoption and engagement.

By leveraging IA principles, organizations can optimize their KM practices, foster knowledge sharing and collaboration, and improve decision-making processes based on readily accessible and well-organized knowledge assets.

Key takeaways:

• Think like a librarian.
• Benefits of a scalable information architecture.
• How to find what you’re looking for.

Webinar med Steve Pucelik, Content AI Global Black Belt at Microsoft. 

During the last 25 years I have dedicated my career to the advancement of document management using technology to make an impact on how information is organized, discovered and secured. I have an extensive background in content management, development and security. As a Content AI Global Black Belt at Microsoft, I get to blend my industry experience and depth of technical awareness to help customers solve some of their most complex problems.