October 19, 14.00-15.00 – How we re-introduced our enterprise social network

During this session, we will deep dive into how we moved from Socialcast to Yammer. We transitioned the content, users and groups and had to help people understand how the new enterprise social network works. This has laid a perfect foundation resulting that our CEO is using yammer as a strategic engagement tool (group name: ‘In conversation with Frans’). 

Key takeaways from this session:

• How to leverage a crowdsource activity for change management 
• How you can plan a crowdsourcing activity. 
• Do’s and don’ts for a crowdsourcing activity. 
• How our CEO is using it as a strategic engagement tool 
• Lessons learned from our CEO group.

By Dennis Agusi, Director Communication Channels, Philips

October 20, 10.00-11.00 – Augmenting DEX through Data Analytics

When thinking about your Digital Employee Experience (DEX) initiatives, one of the key components that are always being either neglected or ignored over the last decade has been data analytics.

Inside every organisation, day in day out, we produce more data than ever through our various (social) collaborative environments. Yet, we refuse to collect it, make sense of it, and, eventually, apply it to make better business decisions as a result.

While everyone has been championing different change programs to help influence user behaviour and transform how we work overtime, we haven’t made enough due progress with those newly gained business insights through data analytics. It’s time to level up!

In this session, Luis Suarez will demonstrate, in a practical manner with several different examples and methods. How critical and influential (social) analytics can well be in helping businesses embrace that gold mine. They have been ignoring all along to improve their own digital employee experience: the data they produce in their digital workplace environment.

Key takeaways from this session:

• Raise awareness on the purpose of data analytics to influence user behaviour within your digital employee experience initiative
• Explore some of the most compelling use cases and capabilities data analytics has got to offer
• Have a better understanding of what data analytics could do within all of your collaborative environments (i.e. email, file sharing, ESNs, etc.)
• Help evaluate how healthy and mature your digital employee experience may well be
• Understand ahead of the game different challenges and turn them into business opportunities
• Learn practical hints & tips, good business practices, in-depth know-how etc. on how to get you started with your own data analytics efforts within your org. Or amplify what you already have!

By Luis Suarez, Digital Transformation and Data Analytics adviser, panagenda

October 20, 14.00-15.00 – Your Intranet Homepage is the Town Square

Every village has a town square. An organisation is like a village, and the intranet is the digital town square, with several shops our users need to access.

In this webinar, we’ll visit the digital town of Region Skåne, Sweden’s 3rd most extensive health care provider. We’ll start at the digital town square (the intranet home page) and look into the shops we’ve built. All together, everything supports our most essential end-users in their quest—to provide health care for 1.3 million citizens in the south of Sweden.

By Jesper Bylund, Intranet Manager, Region Skåne 

October 21, 10.00-11.00 – Artificial Intelligence Ethics

The keynote is based on my recent journey as responsible for the Artificial Intelligence direction and development within a software development organisation.

The main focus areas are:

• The AI journey
• What is Ethical AI
• Where are the dilemmas in business and society

Key takeaways from this session:

• How will AI change our lives
• What is Ethical?
• What are the real dilemmas with AI
• What should we and society be thinking about

By George Muir, Owner and Founder, Udal Cuain AB 

October 21, 14.00-15.00 – Laughter is the best medicine

We have come so far with the digital employee experience, and through creative communications, we can use what technology we have to push the boundaries even more now. Let Monique inspire you with how one of Australia’s largest government departments used cheeky cartoons cut through and enable difficult discussions with staff. Through integration withtheir enterprise social network, they were able to spark grassroots change as a part of organisational transformation.  

Key takeaways from this session:

• Culture as a critical component of the digital employee experience
• Effective use of humour to engage with staff
• Ideas on how to push the communication boundaries and streamline staff experience
• The need for depth and strategy
• Letting go and giving ownership to staff
• Lessons learnt

By Monique Zytnik, former Assistant Director, a large Australian government department

October 22, 10.00-11.00 – From Digital Workplace to Intelligent Workplace

In an age of digital transformation, where employee experience is the driving force behind every decision, it’s time to think big and amp up the value your intranet delivers. Employees need – and deserve – an intranet experience which is personalised, contextual and intelligent enough to provide actual assistance that makes the workday simpler and more comfortable. Are enterprise chatbots the way to bring new life to your intranet? 

Key takeaways from this session:

In this session, you’ll find out how a chatbot is the solution you’ve been waiting for, plus learn:

• What it takes to build a bot that does more than provide links
• How chatbots provide self-service functionality that streamlines HR processes and reduces IT help desk wait times
• How natural language search can deliver personalised answers to every single question employee’s ask 

By Gillian McCann, Co-Founder and CTO, Workgrid Software

October 22, 14.00-15.00 – Intranet as the enabler in the digital workplace

Intranet powered by Microsoft/Office 365 – our solution and experience. How we are empowering the organisation to communicate and collaborate using metrics and KPI’s to support positive change management: From the launch and beyond

Key takeaways from this session:

• How to build up a strong business case for the intranet in the digital workplace
• Understand the pros and cons of having an Intranet powered by Microsoft/Office 365
• Working with change management, from an Intranet/ digital workplace perspective

By Ralf Larsson, Director of Online Employee Engagement and Development, Electrolux