Managing Expectations

Från: 79 kr


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– Building Client-Consultant Partnerships

About Managing Expectations

Download chapter 1 for free, no registration!

There’s no doubt about it. Regardless of what challenge you are up to, you have greater chances to succeed if you bring in external knowledge, expertise and fresh pair of eyes. Often this expertise comes in the form of consultants.

In knowledge work and information management projects, hiring a consultant can be vital to achieve business objectives. Therefore it is important to establish the best possible working relationships with the best possible consultants. They might seem expensive at first, but if you consider the hundreds or thousands of hours they can save by helping you avoid doing the wrong thing or doing things in the wrong way, the investment in choosing and working with the best consultants will pay itself off many times over.

When an organisation hires a consultant, what can be expected of the consultant and what does the consultant expect from the organisation? This book will help you to close the gap between the two expectations. Based on his extensive consulting experience within information management projects, Martin White explains; How to define requirements. How to assess proposals. How to write a contract. What to expect in form of deliverables and reports. How consultants work with discovery. Managing risks. And last but not least, critical success and failure factors.

As most managers have only limited experience of working with consultants and yet consultants have a great deal of experience working with managers, this is a book that managers should read before hiring consultants!

Mer information

ViktInte tillgänglig
Dimensioner24 x 17 x 1 cm

Ebook, Ebook and print, Print, Organizational license, Free sample

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  1. Sara Redin

    Great advice in a neat package

    Martin White is a very seasoned consultant with expertise in many other fields than the intranets he focus on, namely stakeholder management, project management and strategy development . If you have ever met him and taken the opportunity to get his input on one of your challenges you know the feeling of overwhelm at his great knowledge and sharp analytical mind. The personal conversation is always too short and you always leave with new questions forming in the head. The things Martin have taught me tends to revisit long time after our meetings as I get new perspectives on them through my different project work.

    Reading “Managing Expectations” is like a continued conversation with Martin that lasts for hours and that you can revisit any time you like. I recommend it both to practitioners contracting consultants and to the consultants like me who can do with a reminder of how to do things right. I think this book would be a perfect starting point for any customer-consultant partnership. It doesn’t take ages to read and the time spend can never be a waste.

    Thank you Martin for making your experience and expertise available in such a neat and affordable format.

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